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Frequently asked questions
Can’t find the answer you’re looking for? We’re always happy to help, just call us on 01628 674 910 or send us an email at sales@buildingmaterials.co.uk.
At Building Materials Nationwide, you can receive updates on your order by speaking to your Trade Account Manager. They will provide you with the latest information on your order status.
Your Dedicated Account Manager is here to make your life easier. They’ll source exactly what you need—whether it’s a hard-to-find material or a bulk order—at competitive prices. No more chasing suppliers or dealing with delays; just a smooth, hassle-free process so you can focus on the job at hand.
Your Dedicated Account Manager is here to help! They’ll work with you to arrange deliveries that fit your schedule, answer any questions, and ensure everything runs smoothly. Just reach out to them for support.
We understand that every project has unique requirements, so we offer flexible delivery solutions. Whether you need custom orders, specific delivery schedules, or last-minute adjustments, we’ll adapt to what works best for you.
We understand that sometimes a purchase may not meet your expectations. Therefore, we aim to make the process as straightforward as possible. Refer to our Returns & Refunds policy for all the information.