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Frequently asked questions
Yes, you can purchase building materials on credit from Building Materials Nationwide if you are a trade client, subject to a credit check and opening a trade account with us. To buy on credit, you'll need to pass our standard credit check process and agree to our credit terms and conditions.
We offer several delivery options. Standard delivery takes approximately 2-3 working days. Depending on the product, we also offer next-day delivery for orders made before 10:30 am the previous day. Contact your trade account manager to arrange delivery or check out our delivery options page for more information.
Returns for unwanted items are accepted within 14 days of delivery. Refunds exclude delivery costs. Faulty or damaged items can be returned for a full refund or exchange within 14 days of delivery, with return shipping covered by us.
Unfortunately, we’re unable to accept powder-based product returns. Refunds are processed within 14 days to the original payment method. Our returns & refunds page details all the key information you need to know.
Most of our products come with manufacturer warranties. The length and terms of these warranties vary by manufacturer and/or product. We stand behind the quality of our products and will work with you to resolve any issues that may arise.
Aggregates & Cement
A solid foundation starts with top-quality aggregates and cement. We stock various options, including cement, concrete, mortar, sand, and ballast, as well as specialist additives and chemicals to enhance strength and workability. Whether you're mixing concrete for a driveway or rendering a wall, our products deliver superior results.
Bricks & Blocks
For strong and reliable masonry, explore our selection of concrete blocks, engineering bricks, and facing bricks. We also supply essential brick accessories to assist with installation, ensuring precision and durability in every build.
Metalwork
Reinforce your structure with our comprehensive range of metalwork products. From rebar and metal mesh to steel frame systems (SFS) and accessories, our metal components provide the strength and stability needed for modern construction projects.
Lintels
Ensure proper weight distribution with our extensive lintel range, including cavity wall lintels, solid wall lintels, timber frame lintels, and steel or concrete options. We also supply eaves lintels, archformers, and all necessary accessories for seamless installation.
Membranes
Protect your property from moisture and gases with our high-performance membranes. Our selection includes breather membranes, damp-proof courses (DPC), damp-proof membranes (DPM), gas membranes, geotextile membranes, polythene membranes, tanking membranes, and vapour barrier membranes. Each type is designed to prevent damage and improve insulation.
Bathroom & Shower
Enhance your bathroom with high-quality construction materials, including tile backer boards, drains, and shower panels. We also offer a range of bathroom accessories to complete your project with style and practicality.
Adhesives & Sealers
Secure and finish your construction work with our professional-grade adhesives, primers, fillers, grouts, sealants, and mastics. Whether sealing tiles, bonding materials, or preparing surfaces, our range ensures strong adhesion and long-lasting protection.
Screws & Fixings
Every construction project requires reliable fixings. We provide an extensive range of nails, screws, tapes, staples, and nuts & bolts to keep everything in place, ensuring structural integrity and easy assembly.
Roofing
Protect your property from the elements with our durable roofing materials. We supply a variety of roof tiles and essential components like lead flashing to create a secure and weather-resistant roof system.